In order to provide increased access to mental health care during the COVID-19 crisis, Alleviant Health Centers has expanded its Telebehavioral Health services.
All of our clinicians are able to provide therapy or medication management visits by telephone or a HIPAA-compliant televideo platform like Zoom or Doxy.me. Because insurance payers are actively changing their benefits coverage for telehealth care on a daily basis, we encourage all patients to check with their own insurance carrier to confirm the type of coverage they have to avoid receiving an unexpected bill.
Parenting skills for Veterans and Service members
Drive-through testing is now available in Little Rock at the new Baptist testing location. Patients stay in their car and give their name and personal information. After that, medical providers take their temperature and they swab their nose. Results are expected within 48-72 hrs.
1120 Medical Center Dr, Little Rock, AR 72205
|Cigna||Copays, deductibles, and coinsurances waived.||Effective 03/17/2020 – 12/31/2020: Included a benefit of the patient’s plan only.||Effective 03/17/2020-12/31/2020: Telephonic can be provided if the patient does not have access to technology for telehealth.|
|Aetna||Aetna Commercial patients pay $0 for covered telemedicine visits until 09/30/2020.||All providers can perform until 09/30/2020.||Until 09/30/2020, Aetna will cover minor acute evaluation and management services care services rendered via telephone. A visual connection is not required. For behavioral health visits – a synchronous audiovisual connection is still required.|
|BCBS||All copays, coinsurances, deductibles waived until 07/25/2020.||Effective 03/16/2020-07/25/2020: All providers can perform telehealth. Covers Exchange Policy. Does not apply to Arkansas state, public employees self-funded plan, or Blue Advantage.||Effective 03/16/2020-07/25/2020: All providers can perform telehealth. Covers Exchange Policy. Does not apply to Arkansas state, public employees self-funded plan, or Blue Advantage.|
|Qualchoice||All copays, coinsurances, deductibles waived until 07/25/2020.||All providers can perform telehealth from 03/17/2020-07/25/2020.||All Providers can perform telehealth from 03/17/2020-07/25/2020.|
|Optum||From March 31, 2020, until October 22, 2020, Optum is waiving copays, deductibles, and coinsurance fees for outpatient behavioral health telehealth visits with an Optum network provider. This does not apply to OON providers.||All providers can perform telehealth services until 10/22/2020 if the patient’s plan covers telehealth.||All providers can perform telehealth services until 10/22/2020 if the patient’s plan covers telehealth.|
|Medicare||Standard coinsurances/deductible/copays apply||Effective 03/06/2020 all providers can perform telehealth|
|Ambetter||Zero member liability||From 03/17/2020-07/25/2020 all providers can see patients via telehealth.||From 03/17/2020-07/25/2020 all providers can see patients via telehealth.|
Note: If you are concerned about your coverage, please call the phone number located on the back of your insurance card.